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This warranty covers faults in materials and workmanship and doesn't apply if damage is caused by unreasonable use or neglect, normal wear and tear, darkening of the leather or if you simply grow tired of the wallet.
Our wallets are covered by a 3 year warranty when used under normal conditions and for the purpose intended. If you stuff the wallets with more cards than intended (we’ve seen some wild abuse of the wallets over the years), it might tear in a manner which is not covered by the warranty.
But if you experience issues with the craftsmanship of the wallet despite having used the wallet as intended, you are covered by our 3 year warranty and can claim a new wallet.
How do I make a claim?
Please email our support team at firstname.lastname@example.org with your order details and a description of the fault or damage. Including photographs of any fault helps a lot in speeding up the claims.