Contact Axess Wallets

Get in Touch

We believe that luxury means more than just quality materials — it means service that actually serves.
Whether you have a question about your order, our products, or need personal assistance, we’re here to help.

📧 Email: info@axesswallets.com

We typically respond within 24–48 hours (Mon–Fri).

If your message is about an existing order, please include your order number in the subject line to speed up resolution.

Need Help Fast?

Before reaching out, you may find your answer in our updated FAQ or Shipping & Returns Policy .

We’ve covered topics such as:

Shipping times and tracking
Returns and exchanges
RFID protection and wallet functionality
Leather care and craftsmanship details

Our Promise

At Axess, we take pride in every wallet we send out.
Every message we receive is read by a real person — not a chatbot — and we’ll always do our best to make things right.

All our orders are shipped directly from our warehouse in Traverse City, Michigan, ensuring fast, reliable shipping both within the United States and Canada, as well as Europe.

Business Information

Axess Wallets LLC
2222 W. Grand River Ave Ste A
Okemos, MI 48864, USA

Fulfillment Center:

Traverse City, Michigan, USA

Still Have Questions?

If you’re reaching out about collaborations, press, or wholesale — please mention it in your subject line.

For all general inquiries, simply send us a message at info@axesswallets.com .
We’ll take it from there.

Connect With Us

Stay up to date with launches, restocks, and exclusive offers.

📸 Instagram: @axesswallets

📘 Facebook: facebook.com/axesswallets

Follow us for product insights, craftsmanship highlights, and behind-the-scenes looks at what goes into every Axess creation.